Elm Spot on Crew
Get free NZ standard delivery when you order over $150! Our other rates are as follows:
|Click and collect in store||Free|
|Standard shipping within NZ
(1-2 business days)
Rural shipping within NZ
(2-3 business days)
|Orders over $150.00||Free|
While we endeavour to deliver goods to your nominated address within the time frames indicated, we cannot guarantee delivery times particularly during busy promotional and sale periods where some order dispatches may be delayed due to the additional volume. Dispatch of orders may also be delayed where payment or address information requires verification or correction prior to dispatch. All refunded products with not receive postage refunded.
Designer shopping pressure-free.
Bax & Berg are happy to offer you either a refund, exchange, or store credit on full priced items. All we ask is for you to return the purchase in its original condition within 7 days of receiving it. Please contact us within 24 hours to assess your claim.
Postage on returns will not be refunded, this also includes free shipping, which will have a flat rate of $10.00
SALE ITEMS are NON REFUNDABLE sorry.
Returns must meet our terms and conditions, please don’t send an item without filling in the form provided with your order.
Exchanging items will be at your own cost for postage.
No returns on sale items or discount code items.
We want this to be as simple and easy as possible for you to buy items from us and return them if they are not right. Any problems or concerns please message us, we are here to help and we are more than happy to advise or help you with any concerns at all. Please contact us at www.baxandberg.co.nz or phone 033147251.