Designer shopping pressure-free.
Bax & Berg are happy to offer you an exchange, or store credit. All we ask is for you to return the purchase in its original condition within 10 days of receiving it.
Postage on returns are non refunded to your store credit, this also includes free shipping.
Returns must meet our terms and conditions, please don’t send an item without filling in the form provided with your order.
Exchanging items will be at your own cost for postage.
No exchanges or returns on sale items.
We want this to be as simple and easy as possible for you to buy items from us and return them if they are not right, but we hope you understand we are a small business. Any problems or concerns please message us, we are here to help and we are more than happy to advise or help you with any concerns at all. Please contact us at www.baxandberg.co.nz or phone 033147251.
Read our full policy here.